Privacy Policy

Effective date: 01 Nov 2024 • Last updated: —

Scope

This Policy explains our practices for personal data processed through our website and services related to robotics courses.

It applies to visitors, registered learners, instructors, and third parties interacting with our educational content, community features, checkout pages, and customer support. By using our services, you agree to the terms described here, in addition to any terms provided at the point of data collection.

Jurisdictions: We operate globally and apply region-specific rights where required (e.g., GDPR, CCPA/CPRA, UK GDPR).
Updates: We may amend this Policy to reflect changes in law or our practices; material changes will be announced on this page.
Exclusions: This Policy does not cover third-party websites or services linked from our platform.

Data We Collect

Account and profile information provided in forms.
Payment and billing details managed by payment providers.
Usage data such as page interactions and device information.
Cookies and similar technologies for analytics and preferences.

In addition, we may collect course progress metrics, quiz results, enrollment history, referral source, support communications, and optional survey responses. Certain data is collected automatically via server logs and device signals to ensure reliability and security.

Technical data: IP address (shortened where feasible), browser type, operating system, timezone, and error diagnostics.
Learning activity: lessons viewed, completion status, time-on-task, and certificates earned.
Communication preferences: marketing opt-ins, notification settings, unsubscribe events.

We collect data directly from you, from your device, and, where permitted, from trusted partners such as payment processors and analytics providers. We do not knowingly collect sensitive personal data unless explicitly necessary and consented.

How We Use Data

To provide, maintain, and improve courses.
To personalize content and recommendations.
To communicate service updates and promotions (with opt-out).
To ensure platform security and prevent fraud.

Legal bases (where applicable): performance of a contract (delivering courses you enroll in), legitimate interests (product improvements, security), consent (non-essential cookies, marketing), and compliance with legal obligations (tax, accounting, regulatory requests).

Retention: We retain personal data only as long as necessary for the purposes above and as required by law. Course records and invoices may be kept for statutory periods.
Sharing: We may share limited data with service providers (hosting, analytics, payment, email delivery) under data processing agreements. We do not sell personal data.
International transfers: Where data is transferred internationally, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

Cookies: We use strictly necessary cookies to operate the site, functional cookies to remember preferences, and analytics cookies to measure performance. You can manage non-essential cookies via your browser or the cookie banner controls.

Your Rights

You may request access, correction, deletion, or restriction of your personal data, subject to applicable laws.

Access and portability: Obtain a copy of your data and request export in a common format.
Rectification: Update inaccurate or incomplete information in your account.
Erasure: Request deletion where we no longer need the data or where consent is withdrawn.
Objection and restriction: Object to certain processing or ask us to limit processing in specific scenarios.
Consent management: Withdraw consent at any time for non-essential processing (e.g., marketing).
Complaints: You may lodge a complaint with your local supervisory authority.

If you are a California resident, you may have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of sharing for cross-context behavioral advertising. We honor these rights to the extent required and will not discriminate against you for exercising them.

Contact

For privacy inquiries, email [email protected].

Dedicated privacy line: +1 (646) 371-4820
Preferred subject: “Privacy Request — GoodLine Robotics” for faster routing.

When contacting us, please specify the nature of your request (e.g., access, deletion) and include the email associated with your account. We will verify your identity before acting on requests.